Vol. 16, No. 1

Letter from Editor-in-Chief

Refining and Extending the Business Model with Information Technology: Dell Computer Corporation. [Abstract]
Kenneth L. Kraemer, Jason Dedrick, and Sandra Yamashiro

Predictors of Downsizing in the U.S. Local Telephone Industry. [Abstract]
Hyun-Oh Yoo and Bella Mody

The Internet Backbone and the American Metropolis. [Abstract]
Mitchell L. Moss and Anthony M. Townsend

Divergent Messages in a Converging World. [Abstract]
Martin Higgins

ICTs in the Rush Hour of Life. [Abstract]
Valerie Frissen

New IT and Social Inequality: resetting the research and Policy Agenda.
Rubin Patterson and Ernst J. Wilson, III [Abstract]

Book Review

Gateways to Knowledge: The Role of Academic Libraries in Teaching, Learning, and Research, edited by L. Dowler.
Cheryl Knott Malone

Vol. 16, No. 2

Special Issue: Universal Service

Letter from Guest Editor

An End to Disabling Policies?: Towards Enlightened Universal Service. [Abstract]
Gerard Goggin and Christopher Newell

Universal Service: Separating the Grain of Truth from the Proverbial Chaff. [Abstract]
Harmeet Sawhney

Prospects for Expanded Universal Service in Europe: The Cases of Denmark, the Netherlands, and Norway. [Abstract]
Eli Skogerbø and Tanja Storsul

Tapping User-Driven Innovation: A New Rationale for Universal Service. [Abstract]
François Bar and Annemarie Munk Riis

The Information Environment and Universal Service. [Abstract]
Leah A. Lievrouw

Using Cost Proxy Models with Census Bureau Data To Evaluate Universal Service Funding Options. [Abstract]
P.B. Schechter

The First Mile. [Abstract]
Sharon Strover

Universal Service: Defining the Policy Goal in the Age of the Internet. [Abstract]
Sharon Eisner Gillett

Rethinking Universal Service: Citizenship, Consumption Norms and the Telephone. [Abstract]
Paschal Preston and Roderick Flynn

Identifying Temporary and Permanent Gaps in Universal Service. [Abstract]
Jorge Reina Schement and Scott C. Forbes

Vol. 16, No. 3

Letter from Editor-in-Chief

Shaping the Web: Why the Politics of Search Engines Matters. [Abstract]
Lucas D. Introna and Helen Nissenbaum

How ‘LINCs’ Were Made: Alignment and Exclusion in American Medical Informatics. [Abstract]
Elke Duncker

Learning about Information Technologies and Social Change: The Contribution of Social Informatics. [Abstract]
Rob Kling

Essay Review

Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed, by James C. Scott. New Haven: Yale University Press, 1998 [Abstract]
Richard O. Mason

Book Review

Holding on to Reality: The Nature of Information at the Turn of the Millenium, by Albert Borgmann . University of Chicago Press, 1999. [Abstract]
Eric Higgs and Sundeep Sahay

Pandora’s Hope. Essays on the Reality of Science Studies, by Bruno Latour. Cambridge, MA, London, UK: Harvard University Press, 1999. [Abstract]
Felix Stalder

Information Ecologies: Using Technology with Heart, by Bonnie A. Nardi and Vicki L. O’Day. Cambridge, MA, MIT Press, 1999. [Abstract]
Holly Crawford

Vol. 16, No. 4

Special Issue: ICT Development and Use in Europe

Fishing for Fun and Profit? National Domestication of Multimedia: The Case of Norway. [Abstract]
Jarle Brosveet and Knut H. Sorensen

Europe Experiments with Multimedia: An Overview of Social Experiments and Trials. [Abstract]
Birgit Jaeger, Roger S. Slack, and Robin Williams

Learning the Lessons of Videoway: The Corporates Economy of New Media Trials. [Abstract]
Andrew Curry

Evolution in Cyberspace: The Adaptation of National Videotext Systems to the Internet. [Abstract]
Volker Schneider